Shipping

 

Shipping

Order Processing

If your item is in stock, all orders are dispatched the next day.

Please note during high volume sale periods or new range releases there may be minor delays - please allow 2 - 3 business days for your order to be picked and packed. We appreciate your patience during this time!

Once shipped, you will be emailed with an Australia Post Registered Post tracking number to follow your order’s journey home.

Please note we do not dispatch on weekends or public holidays.

Shipping With in Australia

All orders are shipped via Australia Post Express, which offers 1-3 day delivery within the express post network, and requires a signature on delivery.

*Free Standard Shipping for all orders over $150

*Flat Rate $12 Standard Shipping for all orders under $150

*Flat Rate $15 Express Shipping for all orders 

Shipping to New Zealand

* International Standard Shipping, 7-10 business days, $45.00 (Australia Post)

Please note: We do not ship to the rest of the world at this point in time.

 

Order Tracking

Once shipped, you will be emailed with an Australia Post Registered Post tracking number to follow your order’s journey home.

You will be able to track your item through the Australia Post website: https://auspost.com.au/mypost/track/#/search

 

Ownership and Risk

To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at elleandelka06@gmail.com

Any delivery date or time specified by us is a best estimate only and Elle and Elka will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Once shipped, Elle and Elka, does not take responsibility of loss or damaged items during transit. In the unlikely event your order is not received within the expected delivery time frame.