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Shipping

Order Processing

If your item is in stock, please allow Elle and Elka, 2 - 3 business days to process your order.

Please note during high volume sale periods or new range releases there may be minor delays - we appreciate your patience during this time!

Once shipped, you will be emailed with an Australia Post Registered Post tracking number to follow your order’s journey home.

Please note we do not dispatch on weekends or public holidays.

Shipping With in Australia

All orders are shipped via Australia Post Express, which offers 1-3 day delivery within the express post network, and requires a signature on delivery.

*Free Shipping for all orders over $150

*Flat Rate $11 shipping for clothing orders under $150

* Flat Rate $20 shipping for footwear orders under $150

Please note: We do not ship internationally at this point in time.

 

Order Tracking

Once shipped, you will be emailed with an Australia Post Registered Post tracking number to follow your order’s journey home.

You will be able to track your item through the Australia Post website: http://auspost.com.au/track

 

Ownership and Risk

To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at elleandelka@gmail.com

Any delivery date or time specified by us is a best estimate only and Elle and Elka will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

Once shipped, Elle and Elka, does not take responsibility of loss or damaged items during transit. In the unlikely event your order is not received within the expected delivery time frame.

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